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Chapter 1
Introduction
Chapter 2
Organizational
Structure and Process
Chapter 3 Rationality, Decision-Making
and (Ab) Uses of Information
Chapter 4
Culture, Subcultures, and Organizational Socialization
Chapter 5 Identity: Individuality
and Collectivity
Chapter 6 Connecting through
Relationships & Networks"
Chapter 7 Leadership
Chapter 8 Participation, Teams, and
Democracy at Work
Chapter 9 Power and Control in
Organizational LIfe
Chapter 10 Encountering, Interpreting, and Managing
Conflict
Chapter 11 Organizational Change and Change-Related
Communication
Chapter 12 The Meanings and Uses of Organizational
Communication Technologies
Chapter 13 Communication in Global and
Multi-cultural Contexts
Chapter 14 Speaking of Ethics and Values in
Organizations
Chapter 15 Analyzing Organizational Communication
Chapter 2 Organizational Structure and Process
| Case: Nutra-Care Products | Marx--theory of social organization | |
Chapter 3
Rationality, Decision-Making and (Ab) Uses of
Information
| Humor: Dead horses | Humor: Quality Assurance Problems | Case Study: Is Scientific Management Dead |
| Triumph of Evil Video Guide | Prisoners dilemma exercise | |
Chapter 4 "Culture, Subcultures, and Organizational Socialization
Chapter 5 Identity: Individuality and Collectivity
Chapter 6 Connecting through Relationships & Networks"
| Case: The Deskbound Adventurer | Case: Just Another Love Story | Case: There's Something I Want to Tell You |
| Developing interaction skills exercise | ||
Chapter 7 Leadership
Old and New:
Direction, Coordination, Facilitation, and Inspiration
| Case: Leading the Way | Film clips for teaching leadership | |
| Kouzes & Posner's leadership commitments | Lack of Vision | Movie analysis assignment |
Chapter 8 Participation, Teams, and Democracy at Work
| Case: A Civil Meeting | Case: The New Team Member | Recording in meeting facilitation |
| Role Play: Difficult Behaviors in Teams | Steps toward workplace democracy ( | |
Chapter 9 Power and Control in Organizational Life
| Case: Making Your Mark | ||
Chapter 10 Encountering, Interpreting, and Managing Conflict:
| Case: Toilet Troubles | Role play : Children's Helpers | Case: Communicating for Efficiency? |
Chapter 11 Organizational Change and Change-Related Communication
| Case: Communicating a New Policy - | Leading Change--excerpt from Kotter | Setting goals and achieving results |
Chapter 12
The Meanings and Uses of Organizational Communication Technologies
| Computer-mediated decision making exercise | ||
Chapter 13 Communication in Global and Multi-cultural Contexts
| Case: Conflict at Te Whenua | Case: The Cultural Delegate | Case: Dining in Style |
| Case: Going Offshore | Case: Stepping on Toes |
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Chapter 14
Speaking of Ethics and Values in Organizations
Chapter 15 Analyzing Organizational Communication